Why do we have a privacy policy?

We want you to feel comfortable both using our site and with the privacy of your personal and confidential information.

What is covered?

The GEM Motoring Assist privacy policy covers the collection and use of personal information that GEM Motoring Assist collects when you are on the GEM Motoring Assist site, and when you use GEM Motoring Assist services. This policy also covers GEM Motoring Assist's use of any personal information that GEM Motoring Assist's business partners share with GEM Motoring Assist or that GEM Motoring Assist may collect on a partner's site. 

For the purposes of the Data Protection Act 1988 the Data controller in relation to the information you supply is GEM Motoring Assist. Registered office: Station Road, Forest Row, East Sussex, RH18 5EN. Registered in England no: 4556272.

What is not covered?

Our policy does not apply to the practices of companies that GEM Motoring Assist does not own or control or to people that GEM Motoring Assist does not employ or manage.

What information is collected?

GEM Motoring Assist collects personal information when you use certain GEM Motoring Assist products or services, when you visit GEM Motoring Assist pages, when you use forms on the site, and when you enter promotions. GEM Motoring Assist may also receive personal information from our business partners.
GEM Motoring Assist also automatically receives and records information on our server logs from your browser including your IP address, GEM Motoring Assist cookie information and the page you requested.

How is the information used?

GEM Motoring Assist uses information for the following purposes: to improve the GEM Motoring Assist site for mutual benefit, to fulfill your requests for products and services, and to contact you about new products and services.

Can I see the personal information you hold about me?

You have the right to receive a copy of the personal information we hold about you at any time, on written request and payment of a £20 administration fee. Should you wish to receive a copy of the personal information we hold about you, please write to our Company Secretary at the registered office address (shown above) enclosing the £20 administration fee.

How is the collected information shared or disclosed?

GEM Motoring Assist will not sell or rent your personal information to anyone. However GEM Motoring Assist may send your personal information to other companies or people when we have your consent to share the information or we need to share your information to provide the product or service you have requested.

How do we use cookies?

GEM Motoring Assist may set and access GEM Motoring Assist cookies on your computer. A 'cookie' is a piece of information which some websites create on your PC. Our 'cookie' stores some basic information which for example helps us to identify if you have visited the site before. However, as it is based on your PC, we will not find the 'cookie' if you visit our site from a different PC. No information which can be used to identify you personally or your PC is stored in the cookie or can be accessed using it.

Can I turn cookies off?

If you do not want any cookies to be stored on your PC, web browsers such as Netscape and Internet Explorer provide the option to disable them. Please bear in mind that some websites you visit in future including the GEM Motoring Assist site may not function correctly if you choose to disable cookies.

What if we amend our policy?

GEM Motoring Assist may amend this privacy policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on our pages.

Questions or suggestions?

If you have questions or suggestions we would like to hear from you.

And finally...

By using our website, you consent to the collection and use of information by GEM Motoring Assist as specified above. We hope you enjoy it.