How to make a Claim

If you have a GEM Recovery or Recovery RECLAIM policy and need to make a claim from GEM Motoring Assist we will require the following:

  • A completed Claim Form 
  • An original receipted account giving the name, address and telephone number of the assisting garage and a clear indication of what service has been rendered.  
These should be sent to:
 
GEM Motoring Assist
Claims Department
Station Road
Forest Row
East Sussex
RH18 5EN
 
If you have any queries relating to your claim and wish to speak to an advisor please call us on 01342 827314 – Mon to Friday 9am – 5pm