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Accident Management Service

Accidents happen. Even a minor bump can be traumatic. But with GEM, you're not alone.

All our policies also include free Accident Management. This isn't a substitute for vehicle insurance, but a specialist service. Our Accident Management helpline can give you advice at the scene and then streamline any future insurance claims, whether the accident is your fault or not.

Our service is underwritten by ARAG insurance and supported by Integrity Claims Management, who are motor claims specialists. They will handle all aspects of any claim on your behalf.

GEM Accident Management Service leaflet & Policy Wording

The service includes:

  • 24 hour insurance claims notification/help line
  • 24 hour vehicle recovery
  • Like-for-like vehicle replacement (for no-fault claims)
  • A network of approved body shops offering courtesy car provision (for fault claims)
  • Vehicle inspection by a panel of independent engineers
  • Personal injury compensation
  • Uninsured loss recovery, including policy excess and out of pocket expenses
  • Legal expenses cover up to £100,000

Accident Management Assist helpline: 0845 3700 945

lines open 24 hours a day