How to make a claim

If you have a GEM Recovery or Recovery RECLAIM policy and need to make a claim from us we will require the following:

• A completed Claim Form
• An original receipted account giving the name, address and telephone number of the assisting garage and a clear indication of what service has been rendered. 

These should be sent to:
 
GEM Motoring Assist
Claims Department
Station Road
Forest Row
East Sussex
RH18 5EN
 
If you have any queries relating to your claim please call us on 01342 827314 – (Mon to Friday 9am – 5pm)