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How to make a claim

If you have a GEM Recovery or Recovery RECLAIM policy and need to make a claim from us we will require the following:

  • A completed Claim Form
  • An original receipted account giving the name, address and telephone number of the assisting garage and a clear indication of what service has been rendered. 

These should be sent to:
GEM Motoring Assist
Claims Department
Station Road
Forest Row
East Sussex
RH18 5EN
If you have any queries relating to your claim please call us on 01342 827314 – (Mon to Friday 9am – 5pm)