Join now: 0845 3700 940

Contact us


Welcome to the ‘My GEM’ members area.

As the main member, if you wish to renew your cover, print important documents or make changes to your contact information then sign in below. You will first need to 'set up your login details' even if you had done this previously on our old website.

If you want to view the discounted offers that we have arranged for our GEM members then please see our full list of membership benefits.

If you would like to change the level of cover, or add/remove a member from your membership please give us a call on: 0845 964 5505 (Mon to Fri, 9am - 5pm)

Make sure you've got our numbers in your mobile phone, so you can drive with peace of mind:

mobile numbers

Emergency Breakdown helpline 0500 295 472 or 01277 720 711

Accident Management helpline 0845 3700 945

Sign in to My GEM

I've forgotten my password

I need to set up my login details

(in case you haven't done this yet or have forgotten the details you used)