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GEM IS A WHICH? RECOMMENDED PROVIDER FOR BREAKDOWN SERVICES 2024

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Personal breakdown cover including

Roadside Assistance
Home Assistance
Unlimited call-outs

Nationwide Recovery
Onward Travel
Misfuel

Customer Reviews

GEM Motoring Assist

GEM is rated 4.69 stars by Reviews.io based on 2672 merchant reviews

Why choose GEM breakdown cover?

GEM Motoring Assist is a members’ motoring and road safety organisation in the UK. Our aim is to keep our members on the move… whether that’s through our breakdown recovery service or our motoring and road safety expertise.

We're experienced

Established in 1932, we’ve been looking after our members for 90 years. We introduced our independent, comprehensive and award-winning breakdown recovery service over 40 years ago.

About GEM

Value for money

The complete breakdown recovery and membership benefits package, we are cheaper than similar breakdown policies and you can save money by covering up to four drivers from one household in one policy.

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We cover YOU

Our cover is personal, which means we cover you for unlimited call-outs as a driver or passenger in any eligible vehicle you are travelling in including cars, motorbikes, classics, motorhomes, towed caravans and trailers.

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We're local

We provide unlimited call-outs using a nationwide network of approved local independent recovery operators, which means wherever you break down, help is not far away.

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GEM Membership

Includes our exclusive quarterly members magazine, unlimited access to our free motoring, road safety and technical advice, competitions and member discounts.

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Personal service

Access your policy details online and request assistance through our app… or if you prefer to call us, you can speak to one of our friendly UK based team over the phone.

*Eligible vehicles: Private cars or motorcycles, Vans with a gross vehicle weight (GVW) up to 3500kgs, Motorhomes/campervans with a GVW up to 3500kgs. Towed Caravans and Trailers which do not exceed 7 metres/23 feet in length (not including the length of the A-frame and hitch). Any Caravan or Trailer must be attached using a standard 50 millimetre (2 inch) towing coupling. All other vehicles are not covered. If in doubt, check the terms and conditions.

Highly recommended by experts and members

4.60 Reviews 1507 ● Excellent

4.69 Rating 2672 reviews

Based on 1507 reviews

Showing our 4 & 5 star reviews

I'm really pleased I switched to GEM. It's cheaper, better and from my experience of an actual breakdown, the callout time was quicker than any of th...

John

19 Hours Ago

It is years since I had to use a breakdown service and I have only recently switched to GEM. I was impressed by the speed of response to my report of...

Andrew

1 Days Ago

Just great support when needed - noncompliants but the Breakdown team arrived earlier than planned!!

Keith Butter

2 Days Ago

Gem as a recovery company has yet to be tested, but the process of becoming a member was very straightforward. Everything was explained well, and the ...

Jennifer Foster

2 Days Ago

GEM by name and by nature! All concerned went that extra mile . So kind, friendly and efficient. Nice to see there are some really good people left in...

Deborah Hanwell

3 Days Ago

Customer services were very helpful. The mechanic arrived on time and quickly resolved the problem

Joseph Thompson

3 Days Ago

An overheating problem led to roadside breakdown. GEM team on the case and recovery truck on site within 30 mins. Transported home. We were reassuring...

Richard Hobden

10 Days Ago

when I misfueled my car recovery came very promptly and took car (and Self) to garage to get it sorted -driver very careful winching my old car on and...

Mr Andrew Bourne

13 Days Ago

Very competitive price wise. Hopefully service will be equally good

Alison Birkett

13 Days Ago

Sadly broke down today on my motorcycle but Gem sent a truck to collect me within an hour which was excellent. They also called every 15 minutes to ch...

Alan M

18 Days Ago

Who we are

GEM Motoring Assist, one of the UK’s longest-serving breakdown companies, has been named a Which? Recommended Provider for Breakdown Services 2024, ranking as one of the best breakdown cover providers in the UK. Established in 1932, we’ve been keeping our members on the move for over 90 years

Personal Breakdown Cover

GEM Motoring Assist provides an award-winning personal breakdown recovery service. With our personal breakdown cover, you get more than just vehicle breakdown cover… with our multi-car breakdown cover, you will be covered as a driver or passenger in any car or motorcycle, and you will also be covered if you drive a van with a gross vehicle weight up to 3500 kgs.

Caravan and trailer cover

As well as car breakdown cover and motorcycle breakdown cover, GEM Motoring Assist breakdown cover even includes car and caravan breakdown cover, so you're covered if your car is towing a caravan or small trailer.

Compassionate and comprehensive service

With our personal cover, we look after YOU as a GEM member which means, as well as multi-car motor assistance, we also cover accidents and driver illness. And with our personal breakdown cover, you can call us for assistance as a driver or passenger in any eligible vehicle* you're travelling in. You can even add up to four drivers from the same household, providing family breakdown cover under one policy.

Compare breakdown cover

If you’re looking for the best breakdown cover, rather than just cheap breakdown cover, you may be surprised at how GEM Motoring Assist's breakdown cover compares. GEM has been named a Which? Recommended Provider for Breakdown Services 2024, rating highly for value for money and customer service.

Join GEM today for GEM Motoring Assist breakdown cover, motorcycle breakdown cover, car and caravan breakdown cover, van breakdown cover and classic car breakdown cover.

Get your free breakdown cover quote and join GEM today

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FEATURED MEMBERSHIP BENEFITS

Refer a friend and earn £20

Good Motoring magazine

GEM member e-newsletter

Free expert advice

View all benefits

GEM Motoring Assist - 90 years of Breakdown Cover

Comprehensive breakdown cover - 24/7 home and roadside breakdown assistance, nationwide recovery and onward travel

Value for money - we're cheaper than similar breakdown policies and you can cover up to four drivers in one policy

Personal breakdown cover - you're covered in any eligible vehicle* you're travelling in with personal cover

Award-winning breakdown cover - highly recommended by experts and members, Defaqto 5 Star Rated

Unlimited callouts - plus we cover driver illness, punctures, flat batteries and running out of fuel or charge

Easy assistance - share your location through the GEM app and log your request in seconds or request recovery by phone

GEM club membership - exclusive quarterly magazine, vehicle road test reports, technical advice, competitions and member offers

We’ve been around a long time - established in 1932, we’ve been looking after our members for 90 years

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