Deciding what level of breakdown cover you require is not always easy. At GEM we have done this for you. We only offer fully comprehensive UK breakdown cover, so whether you breakdown at home or at the roadside you can rest assured we will come to your rescue.
Our award winning Personal Cover allows you and up to 3 other drivers in your household to be covered in any vehicle they are driving**, so all you need to decide is who you want to cover.
We are there for you, 24 hours a day, 365 days a year.
Unlimited callouts, punctures, flat batteries and running out of fuel are all covered.
We provide the best breakdown cover available on a budget. When you compare our policies with similar ones, you'll find we're up to 50% cheaper.
Summary of our 24/7 UK breakdown cover:
Roadside Assistance
If you breakdown more than a quarter of a mile from home we will carry out emergency repairs to get you going. If this is not possible we will recover the vehicle to the nearest suitable garage which is able to undertake the repair the same working day. If neither of these are possible we will recover you to any one UK destination of your choice.
Nationwide Recovery
If we are unable to arrange for a repair of your vehicle at or close to the breakdown scene we will recover you, the vehicle and up to 7 passengers to any one UK destination of your choice.
Home Assistance
If your vehicle will not start or breaks down at or within a quarter of a mile of your home we will either repair it there or if that is not possible take it to the nearest suitable garage. (For members with our RECLAIM scheme you can reclaim up to a maximum of £70 for this service).
Onward Travel
If you break down more than 25 miles from home and repairs can’t be carried out that day we can assist with onward travel or overnight accommodation up to the value of £200.
Club Membership
With Club membership of GEM you will receive our quarterly magazine Good Motoring, have access to free road safety and technical advice, specially negotiated discounts on car insurance, airport parking, hotels, travel insurance, car hire and much more.
We cover:
- Unlimited Callouts
- Running out of fuel
- Flat battery
- Punctured tyre
- Driver illness
- **Any vehicle - (excludes vans with a GVW over 2500 kgs, HGVs, LCVs, minibuses, vehicles used for private/public hire or to carry livestock. If in doubt, check the terms and conditions to check your vehicle is covered).
Driving in Europe?
To arrange European Breakdown Cover, GEM have teamed up with travel insurance specialists P J Hayman to bring you Euro Plus: a discounted European Breakdown Cover and Personal Travel insurance.
"Great service. Excellent friendly knowledgeable mechanic. Very quick to arrive".
GEM member, November 2017
We offer the following payment methods:
We do not charge extra for paying by credit card.
Please note: We are unable to offer payment by instalments.
FREE mobile app for iPhone and Android
GEM Motoring Assist's free mobile app has been developed to give our members extra peace of mind. This has been developed for you, the member, to ensure that if you break down you can tell us exactly where you are.
FAQs
How long has GEM Motoring Assist been in existence?
Originally founded in 1932, the organisation has been arranging breakdown cover since 1978.
Do you cover the member or the vehicle?
We cover you as the member if you are personally driving any eligible vehicle or are travelling as a passenger in an eligible vehicle owned by you.
What are eligible Vehicles?
Eligible Vehicle means private cars, vans with a GVW up to 2500 kgs and motorcycles. Motor caravans and motor homes will only be covered if they have a GVW up to 3500kg, do not exceed 7 metres (23 feet) in length and 2.3 metres in width (including any extra fitments). HGVs (Heavy Goods Vehicles, LCVs (Light Commercial Vehicles) and minibuses are not acceptable.
Will my caravan or trailer be covered?
Any caravan (up to 7 metres/23 feet long, not including the length of the a-frame or hitch) or trailer (up to 3.05 metres/10 feet long including any load, not including the length of the a-frame or hitch) attached to the broken down vehicle will be recovered with the vehicle. In the event of a breakdown to the caravan or trailer being towed by the vehicle, we will recover it to the nearest suitable garage or your preferred destination if closer. Any caravan or trailer must be attached using a standard 50 millimetre (2 inch) towing coupling.
What is the difference between Recovery EXTRA and Recovery RECLAIM?
Designed to provide comprehensive cover at the lowest possible cost, our pay-and-reclaim option offers the same cover as Recovery EXTRA, but the member pays the attending garage when assistance or recovery has been completed. The member then reclaims this cost and any travel or accommodation charges as appropriate, from GEM Motoring Assist. With Recovery RECLAIM members may make their own arrangements for assistance and recovery and reclaim the appropriate costs by completing a claim form and submitting relevant receipts.
When is the earliest I can be covered?
The earliest we can cover you from is midnight of the day after purchase or from a date you specify up to 2 months in advance.
How quickly will I get assistance?
Our 24 hour Rescue Control Centre will quickly arrange assistance from one of a nationwide network of over 446+ approved independent recovery operators. We aim to have an operator with you in less than 45 minutes.
Do you have any testimonials or awards?
Which? has put GEM Motoring Assist in number one position for third-party breakdown providers in 2018. We are also the number one breakdown recovery provider in the 2017 Auto Express Driver Power Surveys and we hold a Defaqto 5 star rating.
motoringassist.com has a rating of 4.63 stars out of 5 by Reviews.co.uk based on 1245 customer reviews.
GEM also offer Breakdown Cover for: